This article was machine-translated from French and is being reviewed. Prices are in Algerian dinars excl. VAT.
Santymed is a range of six Algerian medical management software. For a clinic, the clinic management software in the range is Santymed Clinic: it follows the patient from appointment to billing, hospitalization and operating room included. It installs on a local server and works offline for everyday use. AsloTech is a deployment partner for Santymed. AsloTech provides full deployment: server, network, installation, training and maintenance.
In short
- Santymed Clinic covers the patient journey, from admission to discharge, with billing by payer and fees according to agreements.
- The database remains on the institution’s local server. Only remote modules (patient portal, notifications) need internet.
- The license is permanent. Annual maintenance is included for the first year.
The Santymed Clinic Management Software Range
The range includes six software: Clinic (clinics), CDM (diagnostic centers), Office (offices), LIS (laboratories), RIS (imaging) and Fertility (IVF). Each facility targets its version: our guide for choosing the Santymed version details the criteria.
What Santymed Clinic covers
| Domain | Functions published by the vendor |
|---|---|
| Home and file | Appointments, consultations, patient file (history, prescriptions, reports) |
| Hospitalisation | Admission, services and beds in real time, discharge with document generation |
| Operating room | Operating room management |
| Laboratory and imaging | Laboratory (LIS) with PLC interface, imaging, PACS/DICOM |
| Billing and finance | Detailed billing by payer, insurance and reimbursements, fees per agreements, cash and treasury |
| Inventory | Multi‑service inventory |
| Access and archives | Patient portal, secure archiving, remote work platform |
These are the functions published by the software vendor. The details of each module (screens, reports, configuration) and the list of PLCs and imaging equipment supported are confirmed with the vendor before any commitment.
A local server, no cloud
Santymed is an on‑premise solution: the database resides on a server in your premises. For local use, internet is not required. Only three services depend on it: the patient portal, remote validation and SMS/email notifications.
The licence is perpetual. An annual maintenance contract, including the first year, covers support (remote assistance, phone, e‑mail) and updates. Billing depends on the number of workstations (computers) and activated modules. Licences can be added later. Amounts are detailed in our guide on the price of Santymed.
On the security side, the vendor specifies permissions by role and an advanced audit module. These functions help trace who views what, but they do not replace your legal obligations. Health data are sensitive under Law No. 18‑07 of 10 June 2018 on personal data protection, amended by Law No. 25‑11 of 24 July 2025: their processing is subject to strict conditions, under ANPDP control. Check with the ANPDP for the procedures that apply to your facility. We did not find, on the vendor’s pages, a compliance statement for this law: do not assume it.
What AsloTech brings around the software
The software vendor designs the software, publishes its features and provides support (remote assistance, phone, e‑mail) and updates. AsloTech, deployment partner, handles what surrounds it, because a clinic software depends on a reliable server, network and power supply. It ensures:
- the infrastructure: local server, workstation network, backup, UPS (see install Santymed) ;
- the software installation and configuration ;
- training of your teams (the vendor also offers online or on‑site training) ;
- the maintenance contract and monitoring of your installation;
- custom adaptation development ;
- coordination with other low‑voltage systems: network, cabling, CCTV, access control, nurse call, fire detection.
A limitation to note: the published list of Clinic functions does not mention nurse call, CCTV, or fire detection. We install them on the same infrastructure (network, cabling, power), but a software interface between them and Clinic is not established: do not assume it and have the vendor confirm before any commitment.
What must be confirmed in writing before you commit
The published list describes functions, not commitments. Before signing, request in writing:
- the details of the Clinic modules you will activate;
- the list of laboratory PLCs and imaging devices supported;
- the technical requirements for the server, workstations and network that the vendor does not publish on the pages we read;
- the price of the maintenance contract from the second year onward;
- any connection with an insurer or fund, which the published Clinic list does not mention.
Each written response then serves as the basis for the quote and the installation acceptance.
Frequently asked questions
Does Santymed Clinic work without internet?
Yes for local use, according to the vendor: the database is on a local server. The patient portal, remote validation and SMS/email notifications require internet.
Who publishes Santymed, and what support does it offer?
The publisher of Santymed is Algerian; its contact page lists Bordj El Kiffan, Algiers. The publisher offers tele‑assistance, phone and e‑mail, guides and video tutorials. No client figures or years of activity are published: we therefore do not mention them.
Is Santymed suitable for a practice or a laboratory?
The range provides one software per establishment type: Office for practices, LIS for laboratories. The comparison is in our guide to choose the version.
Does Santymed Clinic connect to the insurance fund (Chifa card)?
For Clinic, the vendor publishes detailed billing by payer, insurers and reimbursements. The list we read does not mention a connection to the Chifa card or a fund. Do not assume it: ask the vendor in writing before signing.
Are you equipping or renovating a clinic? Describe your services and positions on the page clinic management software: we study the infrastructure and project continuation with you.