This article was machine-translated from French and is being reviewed. Prices are in Algerian dinars excl. VAT.
The Santymed software vendor offers a 7‑day free trial, no commitment and no credit card. To make a decision you must be ready: scenarios drawn from your real activity, one user per service and fictitious test data. Seven days pass quickly.
In short
- The vendor’s trial lasts 7 days, no commitment and no credit card: test your real workflows, not demo screens.
- Mobilize one user per service: reception, doctor, cashier, lab, imaging, stock.
- Record each scenario with the same grid, before comparing with a quote.
Prepare the 7‑day free trial
Before starting the test, prepare three things. The vendor does not specify when the 7 days begin: ask before you start.
Real scenarios. Five to eight workflows of your facility, for example:
- admission, bed assignment, discharge with documents;
- consultation with prescription and patient record;
- invoice split between payer and patient, with doctor fees;
- request for analysis or imaging and result return;
- stock movement between two services.
A user per service. A clinic software is judged by those who use it: reception, a doctor, cashier, lab, imaging service, stock and management. Each executes their scenarios, not the IT person in place.
Fake data. Create fictitious patients, fake records, real tariff tables. Do not import real records into a test: they contain health data, which are sensitive under law No 18‑07, and the vendor does not specify where the test is hosted.
A possible schedule: days 1‑2, access rights and configuration; days 3‑5, scenarios; day 6, difficult cases (third‑party payer, cancellations, data entry errors); day 7, review with all testers.
Keep a test log
Each tester notes on a shared sheet: the scenario played, what succeeded, what blocked them, and if possible, a screenshot. This log forms the basis for questions to the vendor. It also prevents deciding on a general impression at week’s end.
What the trial may not show
The vendor does not specify whether the trial runs on your server or on an environment provided by them. In the latter case, these points must be verified later:
- the setup on your server and network, and operation without internet for local use;
- the connection of your PLCs and imaging devices: the vendor does not specify if the test allows interfacing them;
- automatic backups and restoration: see install Santymed.
A grid to rate each scenario
Rate each scenario from 0 to 3 on the following criteria:
| Criterion | Question to ask |
|---|---|
| Feasibility | Will the scenario reach its end without workarounds? |
| Speed | Is it faster or slower than your current method? |
| Clarity | Does the user understand without assistance? |
| Rights | Does each role see only what concerns them? |
| Billing | Are the amounts per payer and fees accurate? |
| Support | Do you receive a response, by which channel (remote assistance, phone, e‑mail) and in how long? |
Set the decision threshold before the trial. For example: no essential scenario rated 0, and all services approved. Also keep a list of what you could not test. It feeds questions to the vendor and the quote: see the price of Santymed.
After the test: three decisions
- Validate or reject the tested version. Review the grid notes with all testers, scenario by scenario.
- Ask remaining questions to the vendor in writing. List what the test did not show: PLCs, imaging, backups, remote access.
- Request a detailed quote. Demand that the license, maintenance, hardware and services be itemised on separate lines, with each line’s base (VAT included or exclusive).
What AsloTech can do for your test
AsloTech is a deployment partner for Santymed. The free trial is from the software vendor; AsloTech offers test support. Before the trial, we help you prepare: write scenarios with you, set up the scoring grid and join the review session with your teams. During deployment, we assist with acceptance tests and commissioning. After the trial, we quote the full deployment.
Frequently asked questions
Which version to test?
The one referred to in the comparison: see how choose the Santymed version. The vendor’s homepage announces a 7‑day trial, and the Santymed Office offer mentions it. The vendor does not specify which versions are available for trial: ask about Clinic, CDM, LIS, RIS and Fertility.
What to do if 7 days are not enough?
Reduce the number of scenarios rather than covering everything. The vendor does not publish a renewal option: do not assume it, ask before you start.
Should doctors be involved?
Yes, at least one per relevant specialty. They evaluate the patient file, prescriptions and reports better than anyone else.
To prepare your trial with a field contact, describe your facility on the clinic management software page. If you switch from an old system, also read the migration to Santymed.